Return Policy for Scrub Centric
Thank you for shopping with us! We want to make sure your shopping experience is as pleasant as possible. If you are not completely satisfied with your purchase, we're here to help with our hassle-free return policy.
30-Day Return Policy:
You have 30 days from the date of delivery to return eligible items. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility Criteria:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that are damaged, used, or not in their original packaging may not be eligible for a refund. Embroidered garments are not returnable unless we have made an error in embroidering your garment
Due to health codes, support and fashion hosiery or compression socks may not be returned or exchanged except in the case of a manufacturer's defect.
Postage Non-Refundable:
Please note that the cost of postage for returns is non-refundable. You are responsible for paying the shipping costs for returning your item. All shipping charges, if any, are non refundable. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that we receive your returned item.
Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges:
If you need to exchange an item, please follow the return process outlined above and place a new order for the item you want.
Contact Information:
If you have any questions about our return policy, please contact our customer service team at [customer service email/phone number].
Thank you for shopping with us! We appreciate your business and are committed to providing you with excellent service.